Downloads & Refunds
At JRichard Studio, we understand the importance of having access to high-quality images of artwork. Therefore, we offer digital downloads of our artwork to our clients. Once payment is processed, you will receive a link to download the image(s) you purchased. If you encounter any issues with the download process, please contact us immediately and we will be happy to assist you. I'm the second paragraph in your download policy section. Our digital downloads are for personal use only and may not be resold or used for commercial purposes without our explicit permission.
We take pride in the quality of our artwork and want our clients to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your artwork to discuss a refund or exchange. Please note that we do not offer refunds or exchanges for digital downloads. I'm the second paragraph in your refund policy section. If there is an issue with the physical artwork you received, we will work with you to resolve the issue and ensure your satisfaction.